How long before my belt is sent?
All stock and standard size belts are usually shipped within 24 hours after receipt of payment. Any special orders will be made promptly and normally dispatched within 2-3 days.
Do I need any special tools?
No. In most cases, only a Phillips head and straight screwdriver, some Allen keys, a flexi knife and marker pen will be required.
Do you ship World wide?
Yes we ship worldwide, which takes on average 10-15 business days by air freight
How do I measure my belt for replacement
If your model is not listed you can either cut the belt off and measure total length and width (most accurate) or if the belt is still on the machine, please follow this guide on how to measure your belt
When you have the correct measurements you can order directly from our custom belts Below
Pick your belt width below and follow the steps on the product page:
Can I fit the new running belt myself?
Yes. Our website provides easy to follow, step-by-step general instructions to download.(Click Here)
What do i do if my treadmill is not listed?
If your model is not listed you can either cut the belt off and measure total length and width (most accurate) or if the belt is still on the machine, please follow this guide on how to measure your belt
When you have the correct measurements you can order directly from our custom belts Below
Pick your belt width below and follow the steps on the product page:
Does the belt need to run in a special direction?
No. The belt can be fitted to run in either direction as long as the grip surface is topside
How long should my belt last?
Generally, a 1-ply running belt will last 300-500 hours of use depending on the way it is maintained. This is approximately 3-5 years for the average user. A 2-ply belt will last much longer 5-10 years.
How do I look after my new running belt?
Apply 100% Silicone oil (which you can Buy Here) to the under side of the running belt on to the deck every 20-30 hours of use to keep it in its peak condition. (Click Here to download a general guide)
Does my new belt have warranty?
Yes. All new running belts come with a 6 Months limited warranty.
What if I ordered the wrong size belt?
Send the wrong sized belt back in good order and it will be exchanged for the correct size. We will charge or give credit for any difference in price of the replacement belt and add any freight charges.
Do you provide a fitting service?
Yes but only to a limited area of Sydney and Wollongong in NSW Australia. However, we may be able to provide a technician’s contact details in other areas or countries